How to send an email containing secure student information.
Create and encrypt all emails you need to send
Attach any documents
Save all emails to drafts folder
Send a helpdesk ticket
Use email support as the category
Include Assistance with Encrypted Email containing PII in the details field
Include email address for who is getting the email that contains PII
When helpdesk request is completed, you are ready to send your email. When all have been sent, contact the help desk technician and the process will be complete. You need to follow the instructions every time you send encrypted PII.