Sending Encryped Emails with Personal Identification Information

How to send an email containing secure student information.

Issue

Process for sending encrypted emails containy personal, protected information. 

Create and encrypt all emails you need to send

Attach any documents

Save all emails to drafts folder

Send a helpdesk ticket https://services.kckcc.edu/TDClient/144/Portal/Home/

Use email support as the category

Include Assistance with Encrypted Email containing PII in the details field

Include email address for who is getting the email that contains PII

When helpdesk request is completed, you are ready to send your email. When all have been sent, contact the help desk technician and the process will be complete. You need to follow the instructions every time you send encrypted PII.