Step by step instructions on moving messages to Outlook Junk Folder and emptying Junk Folder

Step by step instructions on moving messages to Outlook Junk Folder and emptying Junk Folder

Issue

To manage your unwanted emails in Microsoft Outlook, you can filter messages manually and clear your storage. The exact process depends on whether you are using a computer browser, the Outlook desktop app, or a mobile app.

Web Browser (Outlook.com)

How to Move Messages to Junk / Spam

1. Open Outlook on the web.
2. Right-click the email you want to filter.
3. Hover over Report or Block.
4. Click Report Junk.

How to Empty the Junk Folder

1. Find the folder list on the left side of the screen.
2. Right-click the Junk Email folder.
3. Click Empty Folder.
4. Confirm by clicking Delete All.

Outlook Desktop App (Windows / Mac)

How to Move Messages to Junk / Spam

1. Open the Outlook desktop application.
2. Right-click the email you want to move.
3. Hover over Junk in the pop-up menu.
4. Click Block Sender or Mark as Junk.

How to Empty the Junk Folder

1. Locate your folder list on the left sidebar.
2. Right-click the Junk Email folder.
3. Click Empty Folder (or Delete All).
4. Click Yes when the confirmation prompt appears.

Outlook Mobile App (iPhone / Android)

How to Move Messages to Junk / Spam

1. Open the Outlook mobile app.
2. Press and hold the email to select it.
3. Tap the three dots icon in the top right corner.
4. Tap Move to Spam (or Report Junk).

How to Empty the Junk Folder

1. Tap your profile icon or folder menu in the top left corner.
2. Tap the Junk Email folder.
3. Tap the Empty Folder or Delete all link at the very top.
4. Confirm the permanent deletion.