Overview
Outlook can move incoming emails to a folder with a simple set up process.
Issue
Organize your in-box with folders and rules.
Troubleshooting
Create Your New Folder
Before setting up the automation, you need a target location for the emails.
Right-click on your primary email address or your Inbox in the left-hand folder pane.
Select New Folder (or Create new sub-folder).
Type a custom name for your folder and press "Enter".
Create the Sorting Rule
The fastest way to build this rule is by using an existing email as a template.
Find and right-click an email that fits the criteria you want to target (e.g., from a specific sender).
Hover over Rules and select Create Rule. A configuration menu will pop up:
Set your condition: Check the box for the criteria you want, such as From [Sender] or Subject contains.
Set your action: Check the box for Move the item to folder.
Click Select Folder (or Choose folder), click on the new folder you created in Step 1, and click OK.
Click OK to save the rule.
The exact layout varies slightly depending on whether you are using the classic application, the new Outlook for Windows, or Outlook on the web, but the core steps remain identical.